You can reach our customer support team by emailing info@leruum.com, sending WhatsApp message or calling +447471062986.

Alternately you can write to us from our online chat application. Our team typically responds within 24-48 hours during business days.

We accept all major debit and credit cards including Visa, MasterCard, American Express, and other secure payment gateways such as PayPal, Google Pay, Apple Pay.

Unfortunately, no, we only provide shipping to the UK. 

Orders from the United Kingdom are typically dispatched within 1–2 business days, and delivery may take 1–3 business days depending on the destination. The order cut-off time is 2 pm (GMT). Orders placed after this time will be processed on the following business day.

For more details, please check our shipping policy.

Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

The entire manufacturing process, from yarn production to final printing, is carried out in Turkey and Pakistan, both widely recognised for producing some of the world’s finest cotton textiles.We take great care in selecting only the highest quality raw materials across our product range. Our products are certified with BCI Cotton and OEKO-TEX, including OEKO-TEX Made in Green and OEKO-TEX Standard 100. These certifications confirm compliance with strict environmental and safety standards, ensuring that no harmful substances are used at any stage of the manufacturing process.

We prioritise sustainability and eco-friendliness in our product selection wherever possible. We offer eco-conscious products and work with suppliers committed to environmentally and ethically friendly practices.

To get the best out of your bedding for years to come, we recommend following these easy tips from here: https://leruum.com/pages/care-instructions

We recommend you wash your bedding products before you use them for the first time.

• Single Size Duvet Cover (135x200 cm) and 1 Pillowcase (50x75 cm)
• Double Size Duvet Cover (200x200 cm) and 2 Pillowcases (50x75 cm)
• King Size Duvet Cover (230x220 cm) and 2 Pillowcases (50x75 cm)
• Super King Size Duvet Cover (260x220 cm) and 2 Pillowcases (50x75 cm)

Please check here to find the best fit for your bed.

Our fitted sheets come in 35 cm deep (except the 180 x 200 cm white fitted sheet has a 30 cm depth). We recommend you check the product page for more details since products can vary.

For exact dimensions of our different products please refer to our size guide.

As our product is made from 100% cotton, it will expand with each wash. Over time, the buttonholes will gradually widen, thus becoming suitable for buttons. This ensures that your bedding will securely fasten even after years, as the natural elasticity of the fabric, combined with washing, will aid in the buttonholes reaching their ideal size. We kindly ask for your patience, as our product will better accommodate over time.

At Leruum, we prepare our collections with 145TC or 200TC 100% cotton fabric. Also, different thread counts (TC) can be used for bespoke designs upon request. However, we think that thread count isn't a reliable measure of quality and durability. You can find more information about that here.

We always prefer high-quality single-ply yarn, long-staple cotton that makes 145 TC and 200 TC fabric more than enough for a long-lasting duvet cover.

• Quick-drying and high absorbency: Peshtemals are made from lightweight and highly absorbent material of cotton allowing them to dry faster compared to traditional towels. This property makes them ideal for travel, outdoor activities, and humid environments. 

• Space-saving: Their thin and compact nature makes peshtemals easy to fold and carry. They are convenient for travel or everyday use. They can serve as towels, beach wraps, scarves, picnic blankets, shawls, or even decorative throws due to their stylish designs and patterns

• Eco-friendly: Lightweight towels often require less water and energy during washing and drying compared to thicker towels. 

• Breathability: The lightweight and thinner fabric of peshtemals allows for better air circulation, making them feel cooler and more breathable, particularly in hot climates.

You are welcome to return the goods you purchased from us within 28 days of receipt and in a re-saleable condition (i.e. in their original packaging, unworn, unwashed and complete with their original tags & labels intact). 

Please read our Returns & Refunds Policy page for specific guidelines.

We strive to process orders promptly. Please contact our customer service as soon as possible if you need to modify or cancel your order. Once an order has been shipped, modifications or cancellations might not be possible.

Yes, we offer full and partial refunds.

Please enquire for more information about our Returns & Refunds Policy.

In the case when the product and packaging are unopened and undamaged, you are eligible for a partial refund (minus the shipping costs).

In the case when the packaging has been opened and/or the product has been used, you are not eligible for a refund.

Please check our Returns & Refunds Policy to see if you're eligible for a refund.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.