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Stornierung Ihrer Bestellung vor dem Versand

Haben Sie Ihre Meinung zu Ihrem letzten Kauf geändert? Keine Sorge! Sie haben das Recht, Ihre Bestellung vor dem Versand zu stornieren. Sie können die Stornierung per E-Mail beantragen. Wir werden Sie darüber informieren, ob Ihre Bestellung zu diesem Zeitpunkt storniert werden kann. Wenn der Artikel versandt wurde, haben Sie das Recht, die Lieferung zu verweigern und ihn kostenlos zurückzusenden.

RETURN & REFUND TERMS

• You may return goods purchased from us within 28 days of receipt. Items must be in re-saleable condition: original packaging, unworn, unwashed, and with all original tags and labels intact.

How it works: Once you notify us of your return, we will provide you with a pre-paid return shipping label. You simply need to print the label, attach it to your package, and drop it off at your local Royal Mail office.

Refund Processing: Once we receive and verify the condition of the returned items, your refund will be processed to your original payment method within 10 business days.

RETURN CONDITIONS

Hygiene Notice: Due to hygiene reasons, we cannot exchange or refund bathroom items, linens, or bedding once the packaging has been opened. If these items are returned unopened and in their original seal, a full refund will be issued.

Return Shipping Cost: For non-faulty returns, a flat-rate shipping fee of £5.00 will be deducted from your final refund amount to cover the cost of the return label provided.

Faulty Items: If an item is faulty or incorrect, we provide the return label free of charge, and no deductions will be made from your refund.

No Restocking Fees: We do not charge any restocking or administrative fees for returns.

CONTACT FOR RETURNS

To start a return, please email info@leruum.com with your order number.

Registered Office for Correspondence (return parcels are not accepted at this address):
1303 Dawson House 11 Circus Road West London England SW11 8EQ United Kingdom.

SUMMARY

  • Return Window: 28 days
  • Return Method: Pre-paid label provided by us
  • Return Fee: £5.00 (Deducted from refund)
  • Restocking Fee: £0.00

Schreib uns

Senden Sie eine E-Mail: info@leruum.com
Senden Sie eine WhatsApp-Nachricht

Ruf uns an um

+447471062986
Montag bis Freitag von 8.00 bis 17.00 Uhr

Kostenloser Versand

Kostenloser Versand ab €70
€7 Versandkosten unter €70